Privacy Policy
Tree life d.o.o. respects the privacy of users and is committed to protecting personal data in accordance with:
- the General Data Protection Regulation (GDPR)
- the Personal Data Protection Act (ZVOP-2)
Data Controller
Tree life d.o.o.
Cesta Dolomitskega odreda 10 C
1000 Ljubljana
Email: info@elitekid.eu
What Data We Collect
When visiting the website or making a purchase, we may collect the following data:
- name and surname
- delivery address
- phone number
- email address
- IP address
- website usage data (cookies)
Purpose of Data Processing
We use personal data for:
- order processing
- product delivery
- communication with customers
- issuing invoices
- informing about offers (if consent is given)
- improving website functionality
Legal Basis for Processing
We process data based on:
- performance of a contract (purchase of products)
- legal obligations
- legitimate interest
- user consent
Data Retention
We store data as follows:
- order-related data: 5 years (due to tax legislation)
- email for marketing: until consent is withdrawn
After the retention period expires, the data is deleted.
Data Sharing
We may share data with contractual partners:
- delivery services (GLS, Pošta Slovenije)
- accounting services
- IT service providers
These partners process data only in accordance with our instructions.
User Rights
Users have the right to:
- access their data
- correct their data
- delete their data
- restrict processing
- data portability
- object to processing
Requests can be sent to:
info@elitekid.eu
Cookies
The website uses cookies to ensure proper functionality and improve user experience.
Users can manage cookie settings in their browser.
Complaint
If you believe your rights have been violated, you may file a complaint with:
Information Commissioner of the Republic of Slovenia
https://www.ip-rs.si